Duzlo

Troubleshooting

Refreshing or closing the campaign creation dialog will erase your progress. Here's what to do and how to avoid it next time.

Campaign briefs can’t be edited after publishing, but exceptions may be made if vague language is causing confusion. Here's what to do.

Submissions are usually reviewed quickly, but delays can happen. Here’s what to know if yours is still pending review.

If a campaign’s brief is unclear or confusing, contact us. We’ll review it and ensure participants aren’t penalized unfairly.

Can’t submit your post to a campaign? Here are the most common reasons and how to fix them.

Submitted the wrong link by mistake? Don’t worry—invalid posts are rejected automatically. Here's what to know.

Having trouble verifying your social account? Here are the common reasons it might fail—and how to fix them.

Guides for users participating in campaigns

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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